What We Offer on metal4d
Our platform covers multiple entertainment categories. Football and tournament betting includes Liga 1, Piala Indonesia, Piala AFF, Champions League, and Premier League. We offer live-dealer table games — blackjack, roulette, baccarat, Dragon Tiger — with multi-camera studios and real dealers. Slot games include Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. We also host esports markets for Mobile Legends, Free Fire, and PUBG Mobile.
Beyond betting, we provide Fishing Arcade, a casual arcade game accessible on mobile and desktop. Our platform aggregates these options in a single account, so you manage one login, one balance, and one withdrawal process across all games and markets.
Mobile-First Platform Design
We designed metal4d primarily for mobile play. Our Android app is available for direct download and installs in under two minutes. On iOS, you access metal4d via Safari or Chrome browsers — no app-store restrictions. Push notifications alert you when matches conclude, markets settle, or your withdrawal processes.
Data usage on metal4d is minimal. A typical sports betting session uses under 2 MB. Live-dealer table games stream at roughly 500 KB to 1 MB per hour. Arcade games use even less. We optimise for users in Jakarta, Surabaya, Bandung, Medan, and other regions with varying mobile connectivity.
Account Security and KYC on metal4d
When you open a metal4d account, we collect your full name, date of birth, email, and phone number. At signup, your account is active for deposits and gameplay. When you request a withdrawal, we ask for identity verification (KYC). You upload a national ID photo and a selfie. Our compliance team reviews these within one business day.
Your password on metal4d is hashed using industry-standard encryption; we never store or see plain text. If you forget your password, use the "Forgot Password" link on the login screen. We send a reset email valid for 24 hours. If your account is compromised, contact our support team immediately via in-app chat or email, and we will freeze your account pending investigation.
We treat your data as confidential. All communications with metal4d are encrypted, and account information is never shared with third parties without legal obligation.
Payment Methods and Deposit Flow
We support six payment methods on metal4d: DANA, e-wallet, mobile banking, local payment, online payment, and direct bank transfer (e-wallet, mobile banking, local payment, online payment via e-wallet or Virtual Account). mobile banking and local payment deposits arrive within seconds to a few minutes. Bank transfers credit within subject to verification during business hours. online payment and e-wallet processing follows e-wallet standard timelines.
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1
Instant e-wallet depositsmobile banking, local payment, online payment
Seconds to minutes for funds to credit your metal4d wallet.
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2
Bank transfer depositse-wallet, mobile banking, local payment, online payment
Virtual Account or e-wallet; typically subject to verification during business hours.
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3
Withdrawals processedSame payment method
One to two business days after approval; e-wallets faster than bank accounts.
Customer Support and Service Availability
We offer customer support in English and Indonesian via in-app chat and email. Response targets are one business day. Our team assists with account access, deposit troubleshooting, withdrawal delays, game settlements, and account recovery. During major holidays such as Idul Fitri, Idul Adha, or Imlek, processing timelines may extend by one business day due to bank closures.
Our services are available only where local law permits. Users are responsible for verifying that their access and use of metal4d comply with their jurisdiction's regulations. We do not offer our services in jurisdictions where online wagering is prohibited.
Our Commitment to Transparency
Every account on metal4d maintains a complete transaction history. You can view deposits, withdrawals, game results, and account balance changes at any time. Game outcomes are generated using certified random-number generators; we do not adjust odds or results based on account history, time of day, or user geography.
Our platform does not employ deceptive practices. We do not famobile bankingcate odds, fake match results, or promise guaranteed outcomes. All betting markets are based on real sports, tournaments, and esports fixtures. Live-dealer games are broadcast from real studios with professional dealers. Account balances reflect actual transactions.
