metal4d Legal Notice

Service Availability and Jurisdiction Restrictions

metal4d operates with jurisdiction-restricted access. We do not offer our services where online gaming is prohibited by local law. Our platform is available in regions where users may lawfully engage in online sports betting, live-dealer games, and slot gaming. This includes parts of Indonesia (such as Jakarta, Surabaya, Bandung, and Medan) and other supported jurisdictions, but only where permitted by applicable regulations.

We monitor for prohibited-jurisdiction access and may block or terminate accounts if we detect activity from regions where our service is not permitted. If you believe you have been incorrectly blocked, contact our support team with proof of your location and residency.

• 1
  Your jurisdiction responsibilityRule 1

  You must verify that your location permits access to metal4d before account creation.

• 2
  No guarantee of availabilityRule 2

  We reserve the right to restrict access to any region at any time if local law changes or enforcement pressure arises.

• 3
  We are not licensedRule 3

  metal4d is not licensed by any specific country. We operate as a platform for regions where local law permits.

Account Eligibility and User Responsibility

To create an account on metal4d, you must be of legal age in your jurisdiction and must comply with all applicable local regulations. We do not enforce age restrictions through hard verification; you are responsible for ensuring you meet the legal age requirement. When you create an account, you certify that you are eligible to do so under the laws of your jurisdiction.

You agree that you have read and understood this legal notice, that you access metal4d voluntarily, and that you understand the risks involved. We are not responsible for losses or damages arising from your use of the platform. You use metal4d entirely at your own risk and discretion.

We place the burden of jurisdiction verification on you. metal4d operates only where local law permits, and you are responsible for confirming you are in a supported region before engaging with our platform.

Data Protection and Privacy Practices

We collect personal information during account creation: name, date of birth, email, phone number, and when required for withdrawal, identity documents. This data is encrypted and stored securely. We do not sell or share your personal information with third parties except where required by law or for operational purposes (such as payment processing via DANA, e-wallet, mobile banking, local payment, online payment, or bank partners).

Our KYC (Know Your Customer) process requires you to upload a government-issued identity document and a selfie for withdrawal verification. These documents are reviewed by our compliance team and retained securely. You can request deletion of your account and associated data at any time, subject to legal retention requirements. For detailed privacy information, see our Privacy Policy.

Account Termination and Closure

We reserve the right to suspend or close any metal4d account without notice if we detect violation of our terms, fraudulent activity, or access from a prohibited jurisdiction. Upon account closure, any remaining balance will be held securely pending your withdrawal instruction or forfeited in accordance with our policies.

If your account is closed due to prohibited-jurisdiction access or terms violation, we may be unable to refund your balance. You will be notified of the reason where possible. If you dispute the closure, contact our support team within 30 days to appeal the decision.

Legal Compliance and Contact

metal4d operates transparently and aims to comply with the regulations of regions where we offer our service. We are not a licensed gaming operator in any single jurisdiction; instead, we make services available where local law permits. If you have legal questions or compliance concerns about metal4d, contact our support team via in-app chat, email, or our contact form. Response targets are one business day.

For regulatory inquiries or formal legal notices, you may direct correspondence to our compliance contact channel. We will respond to all legal requests in accordance with applicable law. If you represent a gaming regulator or law-enforcement agency and wish to communicate with metal4d, use the contact methods available on our website.

This legal notice is effective as of the date displayed on our website and may be updated without notice. Your continued use of metal4d following any change to this notice constitutes acceptance of the updated terms. If you do not agree with any aspect of this legal notice, you should discontinue your use of metal4d immediately.

Service Availability and Jurisdiction Restrictions

metal4d operates with jurisdiction-restricted access. We do not offer our services where online gaming is prohibited by local law. Our platform is available in regions where users may lawfully engage in online sports betting, live-dealer games, and slot gaming. This includes parts of Indonesia (such as Jakarta, Surabaya, Bandung, and Medan) and other supported jurisdictions, but only where permitted by applicable regulations.

We monitor for prohibited-jurisdiction access and may block or terminate accounts if we detect activity from regions where our service is not permitted. If you believe you have been incorrectly blocked, contact our support team with proof of your location and residency.

• 1
  Your jurisdiction responsibilityRule 1

  You must verify that your location permits access to metal4d before account creation.

• 2
  No guarantee of availabilityRule 2

  We reserve the right to restrict access to any region at any time if local law changes or enforcement pressure arises.

• 3
  We are not licensedRule 3

  metal4d is not licensed by any specific country. We operate as a platform for regions where local law permits.

Account Eligibility and User Responsibility

To create an account on metal4d, you must be of legal age in your jurisdiction and must comply with all applicable local regulations. We do not enforce age restrictions through hard verification; you are responsible for ensuring you meet the legal age requirement. When you create an account, you certify that you are eligible to do so under the laws of your jurisdiction.

You agree that you have read and understood this legal notice, that you access metal4d voluntarily, and that you understand the risks involved. We are not responsible for losses or damages arising from your use of the platform. You use metal4d entirely at your own risk and discretion.

We place the burden of jurisdiction verification on you. metal4d operates only where local law permits, and you are responsible for confirming you are in a supported region before engaging with our platform.

Data Protection and Privacy Practices

We collect personal information during account creation: name, date of birth, email, phone number, and when required for withdrawal, identity documents. This data is encrypted and stored securely. We do not sell or share your personal information with third parties except where required by law or for operational purposes (such as payment processing via DANA, e-wallet, mobile banking, local payment, online payment, or bank partners).

Our KYC (Know Your Customer) process requires you to upload a government-issued identity document and a selfie for withdrawal verification. These documents are reviewed by our compliance team and retained securely. You can request deletion of your account and associated data at any time, subject to legal retention requirements. For detailed privacy information, see our Privacy Policy.

Account Termination and Closure

We reserve the right to suspend or close any metal4d account without notice if we detect violation of our terms, fraudulent activity, or access from a prohibited jurisdiction. Upon account closure, any remaining balance will be held securely pending your withdrawal instruction or forfeited in accordance with our policies.

If your account is closed due to prohibited-jurisdiction access or terms violation, we may be unable to refund your balance. You will be notified of the reason where possible. If you dispute the closure, contact our support team within 30 days to appeal the decision.

Legal Compliance and Contact

metal4d operates transparently and aims to comply with the regulations of regions where we offer our service. We are not a licensed gaming operator in any single jurisdiction; instead, we make services available where local law permits. If you have legal questions or compliance concerns about metal4d, contact our support team via in-app chat, email, or our contact form. Response targets are one business day.

For regulatory inquiries or formal legal notices, you may direct correspondence to our compliance contact channel. We will respond to all legal requests in accordance with applicable law. If you represent a gaming regulator or law-enforcement agency and wish to communicate with metal4d, use the contact methods available on our website.

Deposit Verification and Payment Processing

When you deposit funds into your metal4d account via DANA or e-wallet Virtual Account, we send a confirmation code to your registered email and mobile number. Confirm receipt of this code within your account dashboard. We process deposits within standard bank transfer windows; most mobile banking and local payment transfers complete within one to two hours during business days. If your deposit does not appear after two hours, check your bank statement to verify the transfer was sent. Contact our support team with your transaction reference number if the deposit remains unconfirmed. We maintain deposit logs and can cross-reference your bank transaction record.

When you request withdrawal on metal4d, our compliance team reviews your account history, KYC status, and withdrawal amount against our internal policies. Standard review windows are 24 to 72 hours. We may request additional documentation if your account shows unusual activity or if your withdrawal amount exceeds your documented deposit history. Once approved, funds transfer back to your original payment method (online payment wallet, bank account, or mobile money partner). Withdrawal processing times depend on the receiving bank and typically complete within one to three business days. If a withdrawal is delayed beyond our standard window, we will notify you of the reason and provide an estimated completion date.

This legal notice is effective as of the date displayed on our website and may be updated without notice. Your continued use of metal4d following any change to this notice constitutes acceptance of the updated terms. If you do not agree with any aspect of this legal notice, you should discontinue your use of metal4d immediately.